4
Miele hygiene expertise –
the experience of decades
For more than 80 years, Miele has enjoyed
a tremendous reputation in the field of
hygiene. An unerring pursuit of quality
and its innovation prowess has made
Miele Professional one of the leading
manufacturers of laundry machines.
Miele Professional also benefits from broad
experience in other fields, including medical
and laboratory technology. This experience,
the expertise of Miele employees and
close cooperation with experts from the
field are crucial to Miele's excellent product
development capability. This results in
holistic solutions involving machines
which convince through performance and
durability. Quality – 'Made in Germany'
Reliable right from the start
Experienced Miele staff is close at hand
during the planning of on-premise laundries
to provide valuable advice – from calculating
the required machine sizes and capacities
through to performing economic feasibility
studies. They are also valued contacts in
application technology and in training staff.
Miele's after-sales service also offers
regular inspection and maintenance of
machines. Preemptive maintenance allows
downtimes to be prevented in advance.
Service visits also offer the opportunity
to optimise machine parameters on an
ongoing basis. In the event of service being
needed, qualified Miele service engineers
are able to remedy the vast majority of
technical problems during their first visit.
This is extremely relevant to laundries in
institutional care centres.
Benefits of an in-house laundry.
After having ploughed out laundry work
to third parties over the years, many
institutions are now returning to the concept
of an on-premise laundry. The reason is that
many of the touted benefits never accrued.
This is not confined to economic aspects:
Placing work and responsibility in the hand's
of hired third parties is only practicable to a
certain degree.
Infections caused by contaminated laundry
are perceived by the public at large to be the
problem of the home itself.When it comes
to the crunch, a contract laundry is only at
risk of loosing one customer out of many. A
contract laundry and the logistics chain itself
represents additional risks of contamination,
not to mention a loss of process control,
reduced flexibility and a slower response.