DOCUMENT

282 Quality guaranteed Miele appliances are designed and built to the highest quality, durability, innovation and tradition but it is reassuring to know that if your appliance does ever require a service or maintenance, Miele is here to assist you. Exclusive protection For peace of mind we would like to introduce you to Miele Exclusive Care which is a professional preventative maintenance and performance assessment. Our technician will conduct the visit according to the latest Miele Germany service protocols. In addition, you will receive valuable tips and tricks for operating and maintaining your Miele appliances to ensure optimum performance. The Miele Exclusive Care service includes a professional preventative maintenance and performance check of up to three Miele domestic appliances for a single charge. Additional appliances can also be included at this visit for a further charge. Money Back Guarantee Our technicians are qualified, trained and insured and we guarantee our workmanship. If your product fails or a defect occurs within 24 months following the Miele Exclusive Care visit, Miele will refund your original Miele Exclusive Care fee in full. Benefits at a glance • Peace of mind – through professional care and maintenance • Single service charge for up to 3 appliances • Free software updates and programme adjustments (if applicable) • Money Back Guarantee** **Conditions apply; refer to the Miele Exclusive Care Terms and Conditions for full details. Available in Australia only. Full Terms and Conditions are available at www.miele.com.au Exclusive Care Enjoy peace of mind with Miele Exclusive Care This Service Plan is issued to you by Miele Australia Pty Limited ABN 96 005 635 398 (Miele) subject to the terms and conditions of the offer. This Service Plan is not a guarantee of performance or an insurance policy nor is Miele an insurer. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.